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   Spring 2015
May 5 Silicon Valley Gives Campaign:
Please Donate!


On May 5, the Silicon Valley Community Foundation (SVCF) is hosting its second annual day of giving called, SVGives. On this day and for 24 hours, SVCF will be hosting an online donation  
platform for donors to contribute to over five hundred local nonprofit organizations including NOVA. Each participating organization has created its own webpage and interested individuals can go to that page to donate on May 5. The Skoll Foundation will also be matching donations up to $50,000 from 9:00 a.m. to 10:00 a.m. and from 5:00 p.m. to 6:00 p.m. Please consider contributing to the many worthwhile causes in this community. To donate to NOVA and the important services we provide to job seekers and businesses, please visit our
webpage on May 5.

A NOVA Success Story


ProMatch, a collaborative of NOVA and the California Employment Development Department, is a member-driven program where job seekers from the professional fields obtain the right connections, resources, education and encouragement necessary to engage in a successful job search. ProMatch customer Tony Gallo describes his success story:


"August wasn't a good month for the Gallo family - my wife and I were laid off on the same day! While she found a job immediately, I was getting nowhere. I'd spent my entire career as an engineer and manager in semiconductor processing but most of that has moved overseas. I wanted to find a way to use my knowledge of semiconductors in a different technology but had no connections. Then I heard about ProMatch from my brother-in-law, and we joined together..."

Customers Rate NOVA Services

On a bi-annual basis, NOVA conducts a customer satisfaction survey of its job seeker customers. The results from the latest survey have been released and were very positive: 93 percent of participants surveyed were satisfied with the level of customer service they received at the NOVA Job Center; 93 percent were satisfied with the availability/accessibility of career advising appointments; 91 percent were satisfied with the quality of the career advising appointments; and 94 percent were satisfied with the overall quality of the offerings provided at the NOVA Job Center. A sample of the comments received from customers included:... 


Read on

New Online Process Improves Customer Experience


Starting on April 13, the NOVA Job Center has instituted a new more user-friendly process for accessing one-on-one career
advising appointments, the advice line for quick job search
questions, and the training advisor unit to explore training
tools that are available. The process has been changed with the elimination of the current and somewhat confusing voicemail system, where the messages left were sometimes incomplete and time consuming to retrieve making it difficult for staff to respond to customer requests in a timely manner. The new process will consist of an online option where customers can access the appropriate links on the NOVA website, submit their written request online and receive a prompt response. Customers who do not have access to the Internet can still call the NOVA Job Center front desk to schedule an appointment. This more simplified and streamlined process is in response to feedback received from customers on the recent customer satisfaction survey.

Spotlight on Board Member Ben Field of the South Bay Labor Council

NOVA Workforce Board member Ben Field is the Executive Officer of the South Bay Labor Council. He oversees all the Labor Council's activities, including community organizing, union support efforts, public relations, fundraising, political campaigns and government relations. He also works closely with the think tank Working Partnerships USA, which the Labor Council founded 20 years ago, on labor market research. Mr. Field brings to the NOVA Workforce Board the perspective of organized labor and a commitment to increasing living wage jobs with benefits for all workers. He is also an adjunct professor at San Jose State University, where he has taught courses on the U.S. presidency, constitutional law, judicial politics, law and society, and political history.


Clean Tech Forum Showcases Entrepreneurial Solutions

On February 19, NOVA was invited to participate in a clean tech reception and exposition hosted by Prospect Silicon Valley in San Jose. Prospect Silicon Valley is a clean tech commercialization and demonstration incubator that currently hosts 15 clean tech companies. This event, affiliated with The Global Innovation Summit and Global Innovation Week, was held to raise awareness of the opportunities and solutions in the clean tech sector and to celebrate the global entrepreneurial spirit. It was attended by over 100 participants including San Jose Mayor Sam Liccardo and representatives from emerging tech companies, specifically, those developing renewable energy from biofuels, electric power retrofits for regional bus fleets and software solutions for real-time energy visualization. 


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Research Study on ProMatch Program

NOVA is embarking on a new research project with WestEd, funded by the Silicon Valley Community Foundation. WestEd is
a research, development and service agency that works in collaboration with the education community to promote education excellence. In the past, WestEd and the Silicon Valley Community Foundation have been partners with NOVA on a regional Workforce Innovations Grant, and last year they visited NOVA to explore new opportunities to work together. As a result of this visit and subsequent conversations, WestEd will be conducting a research study of ProMatch, a collaborative program of NOVA and the California Employment Development Department, that serves job seekers from the professional fields. The purpose of this study is to capture why the program is so successful. 


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New LinkedIn Partnership for Youth


Engage In is a LinkedIn for Good initiative launched to tackle the issue of global youth unemployment and NOVA was selected as the local partner in Sunnyvale to participate in this exciting endeavor. The local Engage In Leadership Team is now working with NOVA youth program staff to develop a plan to support underserved youth in this community. LinkedIn employees will then volunteer over the course of the year as LinkedIn coaches and mentors for youth in the NOVA program. A kickoff event was held at LinkedIn on April 2, with many interested LinkedIn employees in attendance. 

Job Shadow Day in Sunnyvale


Launched in 1998, Job Shadow Day is a national initiative intended to bring students into the workplace and provide them with the opportunity to experience the work world firsthand and make that connection between school and career. Students engage in early career exploration that leads to better informed choices by "shadowing" employees in the workplace and employers have the opportunity to introduce career options to potential future employees.  For many years now, NOVA, in collaboration with the City of Sunnyvale, has hosted a Job Shadow Day for this community's disadvantaged youth. This year, Job Shadow Day was held on March 11 and was another big success!


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In the Community

Volunteer Resource Fair

On April 24, NOVA hosted its 6th annual Volunteer Resource Fair at the Sunnyvale Community Center Ballroom. The purpose of the fair is to provide opportunities for job seekers to volunteer in the community while they are looking for employment that will offer them meaningful work, introduce them to an industry they may wish to pursue as a career, and achieve real-world projects they can add to their portfolio. Companies and organizations also benefit from this event where they can recruit volunteers from a pool of high-caliber candidates. This year over 100 NOVA job seekers were in attendance, with 27 exhibitors participating offering a wide variety of volunteer opportunities. 


Updates WIOA Implementation:
Draft Regulations Released

On April 2, the U.S. Departments of Labor and Education released the draft regulations, referred to as  Notices of
Proposed Rulemaking
 (NPRM), for the implementation of the federal Workforce Innovation and Opportunity Act (WIOA). The five NPRMs announced are expected to provide further clarifying language on the bill's provisions. Public comments are due by June 15, 2015, with final rules expected to be released in early 2016. Since WIOA takes effect on July 1, 2015, many states, including California, have already begun moving forward with preparing for WIOA. 

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