For additional information & job-search assistance, follow NOVA on social media:

LinkedIn Facebook

Consortium Cities Header
NOVA Vertical Logo New
In This Issue
Economic Indicators
U.S. unemployment rate for September declined slightly to 7.2%, with 148,000 jobs added. Read on.

CA unemployment rate for August increased to an adjusted 8.9%;

San Jose-Sunnyvale-Santa Clara MSA unemployment rate declined to 6.8%, with   7,600 jobs added. Read on. (Due to the federal government shutdown, the CA jobs report for September is delayed.)

For information about employment by city, go to NOVA's website and the monthly Workforce Review.
Interesting Reports & Resources
NOVA in the News

NOVA is often featured in the news providing input on the economy's impact to workers and employers.

Read on.

   Fall 2013

I think I speak for all of us when I say we are relieved that the federal government has reopened. These past few weeks have been difficult, but we continued to stay focused on what's important and that is providing exemplary programs to our residents and employers without any disruption in services. 
In this latest edition, you'll hear about NOVA's work with implementing the Affordable Care Act, meet three new members appointed to the Board, learn what customers think about our services and the successes they've achieved as a result, find out the latest news about our youth program, and much more.
Lots of interesting information, so please share it with your colleagues and enjoy!
Warmest regards,
Kris Stadelman
NOVA Director 

Meet the New Labor Secretary:

Thomas Perez


On September 4, Mr. Thomas E. Perez was sworn in as the new U.S. Secretary of Labor at a special invitation-only ceremony that was administered by Vice President Joe Biden and attended by the NOVA Director, Kris Stadelman. Secretary Perez's acceptance speech provided an opportunity to hear about his priorities for the U.S. Department of Labor (DOL) going forward. These priorities include jobs, jobs, jobs, closing the skills gap, immigration reform, implementing the Affordable Care Act, and raising the minimum wage. Secretary Perez is well respected and is expected to bring visionary leadership and passion to his new position. A profile of Secretary Perez and a video of the entire swearing-in ceremony has been posted on the DOL website

Implementing the Affordable Care Act


The federal Affordable Care Act (ACA) calls for states and the federal government to establish "exchanges" to make affordable health insurance available to everyone. California was one of the first states to create its own exchange called, Covered California, that will provide an online marketplace for individuals, families and small businesses to compare and purchase health insurance coverage. The initial open enrollment period began on October 1, 2013 and runs through March 31, 2014. Locally, NOVA is providing resources about the ACA to its job seekers and employers and how to access coverage. 

Read on

Spotlight on New Board Members


NOVA is pleased to announce the appointment of three new members to the NOVA Workforce Board:


 Brenda Guidry-Brown    

 Director of Second Careers Program

 Peninsula Family Service





 Linda Labit

 Staff Services Manager

 California Department of Rehabilitation






 Alison Ascher Webber

 Associate Director

 Building Skills Partnership


For profiles of new members, Read on.

Strategic Plan Approved
Last spring, NOVA and local workforce investment boards   across the state developed five-year local strategic plans that would guide their future workforce investment activities and partnerships with job seekers, employers, educators, government and the community. During that time, NOVA reached out to its community partners to gain input on its proposed priority strategies and implementation plans. In October, NOVA received notification from the California Workforce Investment Board that its plan was approved. In addition, as part of this review process, the NOVA Workforce Board was re-certified. NOVA will begin to work with its neighboring Workforce Investment Boards in the region and its many community partners to implement the proposed priority sector strategies contained in the plan.  

Customers Rate Job Seeker Services

On a biannual basis, NOVA conducts a customer satisfaction
survey to assess the level of satisfaction job seeker customers have with our services. Given the focus on workshops in the service-delivery system, NOVA also surveys customers following their participation in workshops. The results are now available for the 2012-2013 year-end report and they were very positive. A total of 2683 individuals responded to the surveys. The customer satisfaction survey results included: 96% rated the level of customer service as met or exceeded expectations; and 96% rated the overall quality of the offerings provided as met or exceeded expectations.

A NOVA Success Story


Theresa had never had a brush with the law until, that is,
financial troubles brought on by divorce enticed her to illegally
siphon money from her employer. She was dismissed as the company's comptroller, convicted of grand theft, and sentenced to three years in prison. Upon being released, Theresa worked to move on with her life. The transition, however, was far from easy. Even with extensive experience in accounting and information technology, Theresa had no formal degree in the field, a requirement for many positions. "I wasn't getting my foot in the door because I had no certifications," she said. Her criminal background was another liability.


Read on.

New Additional Assistance Grant


The California Employment Development Department has
awarded NOVA an Additional Assistance Grant (AAG). The total request was for $4 million and NOVA will be receiving the grant in installments, with the first installment totaling $1.35 million. AAG grants supplement NOVA's Workforce Investment Act formula funding and allow NOVA to serve the high demand it continues to see from dislocated workers for job seeker services and training. This grant will enable NOVA to serve 900 more customers, with at least 200 expected to receive specific training targeting demand occupations.

Traffic to NOVA's Website Increases


This past year, NOVA saw a dramatic increase in traffic to its
website: 57,592 people visited NOVA's website totaling 140,442 visits, up from 43,896 people and 98,829 visits the previous year, which represents a 42.11% increase in website traffic. This can be attributed to a variety of factors, in particular, the introduction of the new online
job board that comprised 45% of all website page views, a more streamlined menu of offerings that customers requested that is reflected in the online calendar, access to online class registration for the very popular computer classes and Communication Essentials workshop, and the continued high demand for and interest in NOVA's services despite the economic recovery in Silicon Valley (39.25% of the total 140,442 visits were new visits to the website.)

An Employer Testimonial: Neobits


NOVA Employer Services provides a wide range of business services to the employer community including staffing and recruitment assistance. Neobits in Sunnyvale provided this testimonial about the services the company received through NOVA: "We were looking to fill a newly opened customer service position. NOVA sent us a number of qualified candidates that were comparable to or better than those from our other recruiting channels. We ended up hiring one of the NOVA candidates.  NOVA took the time to monitor the new hire's progress for a few months to make sure she was adjusting well to the new job. We are very happy with the programs Nova offers to assist small businesses like ours. Nova will be an important part of any recruiting we do going forward."

Transition of NOVA's Youth Services


Over the past several years, NOVA has seen a decline in funding for youth services (with the exception of the short-term Recovery Act funding) that has impacted the breadth and depth of services NOVA provides to its youth. As a result, last spring NOVA entered into a procurement process to contract-out its youth services to an organization that already serves youth who may be able to offer a wider array of opportunities for this disadvantaged population.


Following an open and competitive bid process, the Bill Wilson Center was awarded a contract for the provision of NOVA's youth services. NOVA is now working with the organization to transition its youth program and looks forward to expanding the services and options that may now be available to our community's at-risk youth. The new program will be located at 505 W. Olive Avenue, Suite 630 in Sunnyvale, the same location as the previous youth program.

A White Paper: Analysis of WIA Performance Measures and the Integrated Service Delivery Model


NOVA utilizes an Integrated Service Delivery (ISD) model   that allows NOVA to serve everyone who walks through its doors and thus serve a larger volume of customers. This model also empowers job seekers to take responsibility for their own job search and to take advantage of support from fellow job seekers in a group-like setting. Statewide, 12 (out of 49) local workforce investment boards use the ISD model. This differs from the traditional case management model that most local workforce investment boards in California still utilize that provides a more intensive one-on-one approach and serves far fewer customers.  

Read on

NOVA in the Community

NOVA Hosts Visit from Congressman Mike Honda's Office


In September, NOVA was pleased to host a visit from Mr. Allen Chiu, Congressional Aide to Congressman Mike Honda. As part of the visit, Mr. Chiu attended a ProMatch weekly meeting (a NOVA/EDD-sponsored program for unemployed workers from the professional fields), which was followed by a tour of the one-stop campus. The visit ended with a discussion with staff about the services that are provided to disadvantaged populations and with several Board members about their partnership with NOVA. Overall, it was a wonderful event and NOVA would like to thank Mr. Chiu for his interest in NOVA's programs and the customers NOVA serves.


Read on

Legislative Updates

Federal Government Reopens

Following a 16-day government shutdown, on October 16
Congress voted to approve a spending plan and raise the debt ceiling. The spending plan funds government through January 15, 2014 at sequestration levels and the debt ceiling was raised until February 7, 2014. The Senate approved the measure by a very wide margin, 81 votes to 18 votes, while the House approved the measure by a narrower margin, 285 votes to 144 votes. Income verification for recipients of subsidies through the Affordable Care Act was included as part of the package. A budget conference committee has been established to develop a long-term spending plan by December 13, 2013. While we are relieved that the government has reopened and we were able to avert any disruption in services to our customers, we continue to be concerned about the sequestration funding levels and hope these cuts can be mitigated in future negotiations.


© 2013 NOVA

505 W. Olive Avenue, Suite 550, Sunnyvale, CA 94086